| 236 Reviews
| 236 Reviews
Recently moved here a week ago after driving 1700 miles from Kentucky, and the experience has been lovely. Dulce, Massiel and the maintenance staff have been phenomenally helpful in providing all the help that someone would want who was seeing the whole apartment complex for the very first time on their move-in day. They even went out of their way to ensure that my prematurely delivered luggage was safely secured inside my unit. I am glad that I placed my blind faith in them and chose this place!
Pranav Pillai
June 30, 2023
We just signed our lease and everyone was super helpful and kind during the process!
gwyn marklow
June 28, 2023
I had a really bad experience with the administration/ application process. As many of the other reviews mention, the administration is non-responsive. I had to reach out every time I wanted an update of my application- the staff was never proactive in updating me. The whole process was about 40 days which is a lot in my experience. The other reviews also talk about a change in management, which is right in line with my experience. It is very cut and dry service. Very cold and corporate. I recommend choosing a better management company. Do not tell lies on the page when you do not want to and cannot compensate
Edgar Pico sosa
June 21, 2023
I have just signed my lease, and I the application process was TERRIBLE. I paid an absorbent amount to apply for the apartment (application and administration fees were $450 in total). It is a shame I had to pay so much for this service, and it was terrible. I would go days/weeks without any contact about my application. I would then email about my application, and there would be no response. Then I was forced to call- every call was extremely terse and short, and I got confusing information that left me more lost. Overall, this process was a HEADACHE, and for the price, I would apply to another apartment with better management. Edit due to response below: The Curve did not reach out. I ended up reaching out. It went 4 days with no reply. Then I followed up. They called to "ask if I had any questions." Their response below was misleading because they never intended on "making things right."
Alexis Griffin
June 15, 2023
I have just signed my lease, and I the application process was TERRIBLE. I paid an absorbent amount to apply for the apartment (application and administration fees were $450 in total). It is a shame I had to pay so much for this service, and it was terrible. I would go days/weeks without any contact about my application. I would then email about my application, and there would be no response. Then I was forced to call- every call was extremely terse and short, and I got confusing information that left me more lost. Overall, this process was a HEADACHE, and for the price, I would apply to another apartment with better management.
Alexis Griffin
June 15, 2023
(Translated by Google) Great place to live. (Original) Excelente lugar para vivir.
Juan Miranda
June 14, 2023
Update to Area Manager response to my email expressing no refund! The opposite of his Google reply: After much research on this issue I believe my staff followed the legal guidelines in the most perfect conditions, and seeing how youâve have now sent me over 8 emails a voicemail and left a negative/false review within 24 hours of your first inquiry I feel that I no longer have anymore time to verify if there is any wiggle room for you here. Therefore, I will give you your official answer. No, we will not and are not obligated to refund your application and/or holding fee at The Curve on Melrose. Thank you, Bowen Johnson | Regional Property Manager - AZ I applied online this April and Alex and Dulce her manager are refusing to returned my holding deposit after I received an email that my holding deposit will be returned! After applying, Alex neglected to inform me of other fees associated with my unit. Because of lack of information I am entitled to received my application fees for me and my spouse and my holding deposit! Emails do not lie it's in writing. This is not a fair housing practice and because I'm a woman of color receiving assistance from a government subsidy program. I believe this is a form of housing discrimination base on race/color and retaliation. How many Caucasian applicants have they given a hard time to and I bet none. I like my holding deposit returned and I feel the credit check should be returned as well. My family will also write a review until this matter is resolved. This review will be deleted once I received my refund of all monies.
L Smith-Mckim
April 26, 2023
EDIT: What I said below is still true. Iâm dropping a star because the move out process is rough and expensive. Make sure to clean everything to absolute perfection. Great is not good enough. Weâve never heard our neighbors, which is a first time for me! Love our 1-bedroom apartment and balcony. I recommend living on the south side of the complex. Living on the north or west side, youâd hear the bars and 7th Ave. But the south side is awesome and has a GREAT view of downtown! Iâve liked all of the office staff and maintenance guys.
Kalyn McNicol
April 19, 2023
Weâve never heard our neighbors, which is a first time for me! Love our 1-bedroom apartment and balcony. I recommend living on the south side of the complex. Living on the north or west side, youâd hear the bars and 7th Ave. But the south side is awesome and has a GREAT view of downtown! Iâve liked all of the office staff and maintenance guys.
Kalyn McNicol
April 19, 2023
I relocated from the East Coast and decided the Curve at Melrose would meet my needs. Alex was great and helped me through the process via phone and email. The office has been very helpful whenever I had a question or concern. I would continue to be a resident but I bought a home in the area. The pool and other amenities are great and the neighborhood is fabulous. I would highly recommend checking out The Curve at Melrose for your next home.
Meghan
March 31, 2023